Unless otherwise stated, your order will usually be available for despatch within 7 working days of your order.
Should any products have become out of stock then these may take 14 days.
We will contact you in the unlikely event that the items remain out of stock beyond this and you may take the option to cancel your order if you wish.
Home Lighting UK will only deliver to the registered cardholder’s address.
All cards are code 10 checked.
All orders over £99 will be shipped to the UK mainland free of charge.
Please contact us for shipping charges to any other destination.
Orders below £99 will incur a £12 carriage charge.
Your order will be sent by next day delivery courier service and delivered between 8.00am and 6.00pm.
We cannot guarantee a time or am/pm delivery time.
All deliveries will need to be signed for.
We will try to contact you before despatch to make sure you will be available to take the delivery and sign for the goods.
Any goods which look damaged on arrival, please sign for as damaged.
If you are unsure please sign as unchecked.
If you fail to take delivery of the goods on the confirmed date, you will usually be left a card by the delivery company. You can then contact them for delivery information.
If the goods are returned to us for failure to take delivery then Home Lighting UK will not be liable for any storage or redelivery costs which may occur.